Shipping policy

SHIPPING POLICY

Last Updated: September 10, 2026

Thank you for shopping with Royal Slat.

ORDER PROCESSING

Orders are generally processed within 1–3 business days.

Orders placed on weekends or public holidays may begin processing on the following business day.

During periods of high demand, processing times may occasionally be longer.

SHIPPING TIME

Estimated delivery times are generally 3–10 business days after your order has been processed.

Delivery times are estimates and may vary depending on destination, carrier delays, weather conditions, holidays, or other circumstances outside our control.

ORDER TRACKING

When tracking information is available, customers will receive a shipping confirmation email containing tracking details.

Tracking information may take some time to update after the carrier receives the shipment.

INCORRECT SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your shipping information, contact us immediately at support@royalslat.com.

Once an order has shipped, we may not be able to modify the delivery address.

LOST OR DELAYED ORDERS

If your order appears significantly delayed or tracking has not updated for an extended period, please contact us.

We will review the shipment information and assist you with the appropriate next steps.

DAMAGED PACKAGES

If your order arrives damaged, please take photographs of the packaging and products before discarding any materials.

Contact us at support@royalslat.com with your order number and photographs.

CONTACT

Royal Slat
5915 Limonite Ave Apt 5
Jurupa Valley, CA 92509
United States

Email: support@royalslat.com